Log In
Sign Up
Customer Service Consultant – Withdrawals x 9
We have amazing opportunities for Customer Service Consultants: Withdrawals x9. Do you think you have what it takes to be our newest Purple Star?
Duties & Responsibilities:
- Accurately process withdrawals to customer accounts after successful compliance checks using the designated platform.
- Effective resolution of customer queries across various platforms.
- Investigate and resolve account related issues or discrepancies, working closely with internal and external stakeholders until completion.
- Monitor suspicious or unusual transactional activity on customer accounts and escalate to the management team.
- Preparation of manual payments required to be submitted to the Treasury team.
- Attend to ad-hoc functions as required due to operational requirements.
Qualifications, Skills & Requirements:
- Diploma / Degree
