This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Vitality telesales.
Duties & Responsibilities:
• Achieve Vitality Sales target
•Communication to members telephonically via fax and email
•Attending to general administration
•Conduct Financial Needs Analysis
• Achieve quality target
•Overcome objections
•Adhering to service level agreements
Qualifications, Skills & Requirements:
• Matric
• At least 2years sales experience, preferably in an outbound telesales environment
Minimum 1 year Vitality product knowledge, Discovery Vitality Knowledge is an advantage
• PC literacy, email, word, excel
•Tertiary qualification an advantage
Personal attributes and skills
The successful individual will be required to demonstrate the following competencies:
• Target Driven
•Team Player
•Goal orientated
•Self motivated
•Ability to perform under pressure
•Adapt to change
•Persuasiveness
•Resilience/Tenacity
•Sound Time Management
•Self managed
•Attention to detail
•Ability to learn quickly and apply knowledge
•Speak fluently (accent neutral) English/Afrikaans
Tagged as: Customer Service Jobs, Gauteng Jobs, Sales & Retail Jobs
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